General Terms and Conditions

§ 1 Scope and provider

(1) These General Terms and Conditions (GTC) apply to all contracts that you conclude with us via the astromantie.com website or the “Astromantie” app and to the use of your customer account.

(2) Your contractual partner is Tobias Schacht, Astromantie, Krückebergstr. 18, 32602 Vlotho, Germany, email: info@astromantie.com (hereinafter “we”).

(3) A consumer is any natural person who concludes a contract for purposes that cannot primarily be attributed to their commercial or independent professional activity (§ 13 BGB). An entrepreneur is anyone who, when concluding the contract, acts in the exercise of his commercial or independent professional activity (§ 14 BGB). Rules that only apply to entrepreneurs are expressly marked as such.

(4) Differing conditions from our customers only apply if we expressly agree to them in text form.

§ 2 Our services

(1) We offer:

• Personal analyses as PDF: Individual analysis, partner analysis, friendship analysis, child analysis, family analysis, company analysis and power location analysis. The basis is your birth horoscope (radix), calculated from the birth data that you give us; Depending on the analysis, also the birth dates of other people, the dates a company was founded or your desired locations. We do not need photos or other biometric data.
• Digital activations in your customer account: for example country horoscopes, interpretation texts, combination interpretation and synastry interpretation.
• Cosmic questions: You ask a personal question and receive a written answer based on your birth chart in your customer account.
• Activations with term: “Your perfect moment” together with the full lunar calendar for 1 month or 12 months (§ 7).
• Free tools such as radix calculation, daily energy or lunar calendar, even without purchasing.

(2) You can find the exact content, scope and price of each offer on the respective product page before placing your order.

(3) Type of service. Our analyses and answers interpret your information according to the traditional rules of astrology. They are interpretations for self-reflection and inspiration. They are not scientifically verifiable statements and are not predictions of specific events. They do not replace medical, psychotherapeutic, legal, tax or financial advice. If you have any health or mental problems, please contact a doctor or therapist.

(4) Use of artificial intelligence. We create the analyses with the support of artificial intelligence (Claude from Anthropic) and check them according to fixed quality rules before making them available. An artificial intelligence automatically generates the answers to cosmic questions. Our website explains how we protect your data Privacy policy.

§ 3 Conclusion of contract

(1) Our product pages are not yet a binding offer, but rather an invitation to you to place an order.

(2) This is how an order works: You select a product, enter the necessary data (for analyses, for example, first name and date of birth), confirm the necessary consent to begin immediately (see Right of Withdrawal) and choose a payment method. Before submitting, you will see the product and total price and can correct your entries at any time using the input fields or cancel the process. By clicking on the order button (e.g. “Pay now”) you submit a binding offer.

(3) The contract is concluded when we accept your offer. This happens through our order confirmation by email or at the latest when we provide the service, i.e. create the analysis, activate the activation or answer the question.

(4) The contract language is German. We save the contract text. We will send you your order details, these terms and conditions and the cancellation policy with the order confirmation. You can view, print and save the current terms and conditions on this page at any time.

(5) For purchases in the app via Google Play or the Apple App Store, § 8 also applies.

§ 4 Your information

(1) Please provide all data completely and correctly. The time and place of birth determine the interpretation. If information is missing or is inaccurate, interpretation is only possible to a limited extent. We point this out in the analysis.

(2) You may only give us data from other people (e.g. partners, friends, children or family members) if the person agrees or you are legally allowed to represent them, for example as the parent of a minor child.

(3) We only use your information to create and deliver your order.

§ 5 Prices and payment

(1) The prices that are displayed when you order apply. They are final prices. As a small business owner according to Section 19 UStG, we do not charge any sales tax. Shipping costs do not apply.

(2) You pay on the website via our payment service provider Stripe. You can see which payment methods are available (e.g. credit card, PayPal, Klarna, SEPA direct debit, Apple Pay, Google Pay) during the ordering process. The price is due immediately upon conclusion of the contract.

(3) You will receive your invoice by email.

§ 6 Delivery and provision

(1) Analyses We will make it available to you as a PDF in your customer account under “My Purchases”. There you can read it as an e-book and download it as a PDF, on the website and in the app. We do not send analyses as email attachments because many email providers reject files of this size. As soon as your analysis is ready, we will send you a message by email. We start creating immediately after payment confirmation. The analysis usually arrives within 24 hours. We mention different times on the product page.

(2) Activations are available to you in your customer account immediately after payment confirmation. Activations designated as “lifetime” are valid as long as we operate the respective service and your account exists.

(3) Cosmic Questions We will answer your question in your customer account, usually within a few minutes. As soon as the answer is available, we will send you a message by email.

(4) Please check your spam folder if an email does not arrive and contact us. We'll be happy to send it to you again.

§ 7 Activations with duration (“Your perfect moment” and lunar calendar)

(1) You unlock “Your perfect moment” and the full lunar calendar together for a fixed period of time: 1 month or 12 months. The prices are on the product page. The term begins with the payment confirmation.

(2) You pay once. The activation is no subscription: It does not extend and ends automatically when the term expires. Nothing further will be debited and you don't have to cancel anything.

(3) If you purchase another activation before the end, the new term will be added to the previous one. In your customer account you can see at any time until when your activation is valid.

(4) Access to this content ends at the end of the term. Analyses and activations that you have purchased individually and permanently remain unaffected.

§ 8 Purchases in the app via Google Play or the Apple App Store

(1) In the app you can purchase selected activations via the Google Play or Apple App Store payment system. Payment and billing then take place via the store and your store account. The terms of use of the respective store also apply. Activations with a term (§ 7) are not extended in the app either.

(2) You apply for refunds for store purchases at the respective store. Your legal rights, in particular the right of withdrawal and the warranty, remain unaffected.

(3) We assign store purchases to your Astromantie customer account with which you were logged in when making the purchase. The content and scope of the activation correspond to the purchase on the website.

§ 9 Right of withdrawal

(1) As a consumer, you have a legal right of withdrawal. You can find details, the sample cancellation form and the “cancel contract” button in our Right of Withdrawal.

(2) In the case of digital content, the right of cancellation expires early if you have expressly agreed that we will begin the service before the cancellation period has expired and have confirmed that you know that you will thereby lose your right of cancellation. We ask for this consent during the ordering process and confirm it to you by email.

(2a) For analyses, at your express request, we will begin creating them immediately after payment. Your right of withdrawal expires upon delivery of the completed analysis. If you cancel beforehand, you will owe a pro rata amount for the service provided up to that point (Section 357a Paragraph 2 BGB).

(3) Entrepreneurs have no right of withdrawal.

§ 10 Warranty

(1) The statutory defect rights apply, for digital products in particular §§ 327 ff. BGB.

(2) An analysis is in accordance with the contract if it interprets your information in a comprehensible manner according to the rules of astrology and has the scope described on the product page. The fact that an interpretation does not correspond to your expectations or an event occurs differently is not a defect. We will of course correct any calculation or data errors (such as an incorrect date of birth) free of charge.

(3) Only for entrepreneurs: Claims for defects expire one year after provision. This does not apply to claims for damages according to Section 11.

§ 11 Liability

(1) We are liable without limitation in the event of intent and gross negligence, in the event of injury to life, body or health, in accordance with the Product Liability Act and to the extent that we have provided a guarantee.

(2) In the event of a slightly negligent breach of an essential contractual obligation, our liability is limited to the foreseeable damage that is typical for the contract. Essential contractual obligations are obligations whose fulfillment enables the proper execution of the contract and on whose compliance you can regularly rely.

(3) Furthermore, our liability for minor negligence is excluded.

(4) These rules also apply to our vicarious agents.

(5) Decisions that you make based on trust in an interpretation are your own responsibility (§ 2 Paragraph 3).

§ 12 Rights of use of your analysis

(1) Analyses, texts, graphics and maps are protected by copyright. You may use, save and print them for your own personal use. You can pass on a partner, friendship or family analysis to the people it is about.

(2) You may not publish, sell or use the content commercially without our consent in text form. Entrepreneurs are allowed to use a company analysis within their own company.

§ 13 Customer account

(1) The customer account is free of charge. You can create it from the age of 16. You may make purchases from the age of 18 or with the consent of your parents.

(2) Keep your password secret and contact us if you suspect that someone else is using your account.

(3) You can delete your account at any time: on the website at astromantie.com/konto-loeschen or in the app. With the deletion, activations that are tied to the account will no longer apply, including any ongoing activation in accordance with Section 7, and the analyses in your account will be deleted. Secure them beforehand.

(3a) Your analyses are available for download in your customer account as long as the account exists. If you don't log in for three years, we will delete your account and its analyses; We will remind you by email beforehand. Please save your analyses yourself.

(4) We can cancel a free account with two weeks’ notice. For important reasons, such as misuse, we can block or terminate it immediately. We will then reimburse you pro rata for services that have already been paid if you can no longer use them and the blocking is not due to your fault.

§ 14 Promotions, ratings and friends function

(1) If we offer promotions, for example a friend bonus or discount codes, the conditions that we specify for the promotion apply.

(2) We currently only collect reviews via Trustpilot. You can find the link on our website and in your purchases.

§ 15 Final provisions

(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. As a consumer, you also retain the protection of the mandatory regulations of the country in which you have your habitual residence.

(2) Only for merchants, legal entities under public law and special funds under public law: The place of jurisdiction is our registered office.

(3) You can find information about consumer dispute resolution in our Legal notice.